Privacy Policy

Personal information may be used for the purposes connected with providing and managing an online casino service. These purposes include opening and maintaining an account, providing access to available features, processing transactions and responding to questions or requests.

• To create, operate and administer your account.
• To confirm your identity, age, eligibility and account details.
• To complete verification, anti-fraud, security and risk checks.
• To process deposits, withdrawals and other account transactions.
• To provide customer support and investigate complaints, disputes or technical problems.
• To maintain accurate records and meet legal or other applicable obligations.
• To monitor the website, identify errors and improve its safety, reliability and performance.
• To detect, prevent and investigate suspicious, fraudulent, abusive or prohibited activity.
• To send service-related messages, such as account, security, transaction or policy updates.
• To send marketing communications where permitted and where you have provided the required consent or otherwise have a valid choice to receive them.

Information may be combined from different interactions with the website where this is reasonably necessary for security, account administration, support or record accuracy. We do not use personal information for unrelated purposes without a suitable reason, notice or choice where one is required.

Sharing information

Information may be shared with service providers that help operate the website and account services. These providers may support payment processing, identity and verification checks, fraud prevention, technology, hosting, security, customer support, communications, analytics or other operational needs. Providers should receive only information relevant to the service they perform and should handle it in accordance with applicable requirements.

Information may also be disclosed when needed to protect users, the website or other people; to investigate suspected fraud or misuse; to enforce applicable terms; to respond to a lawful request; or to meet a legal, regulatory or court-related obligation. If a business change affects the website or its operations, information may be handled as part of that change, subject to appropriate privacy protections.

Security of information

Reasonable administrative, technical and organisational measures may be used to protect information against unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, account security procedures, monitoring and secure handling practices. No website, transmission method or storage system can be guaranteed to be completely secure, so players should choose strong passwords, keep login details private and contact support promptly if they suspect unauthorised account activity.

Depending on your circumstances and applicable requirements, you may have rights relating to the personal information held about you. You can ask us to explain how your information is handled and may make a request about the information connected with your account.

• Access: ask for access to personal information held about you, subject to appropriate identity checks and any lawful limits.
• Correction: ask for information that is inaccurate, incomplete or out of date to be corrected.
• Deletion: ask for personal information to be deleted where it is no longer needed or where deletion is otherwise available. Deletion may be limited where records must be kept by law, are needed to resolve a dispute, or are required for security and fraud prevention.
• Marketing consent: withdraw your consent to marketing communications at any time. You can also use an unsubscribe option included in a marketing message where available. Withdrawing marketing consent does not stop essential service, account, security or transaction messages.
• Information about handling: ask questions about the types of information used, the purposes of use and the general categories of service providers that may assist with the service.

To exercise these rights or make a privacy request, contact support@faircrowncasino.wtf. Please describe your request clearly and include enough information for us to identify the relevant account or record. We may need to verify your identity before providing information or making changes, especially where a request concerns account access, identity documents or payment records.

Requests will be considered within a reasonable timeframe. In some cases, a request may be refused or limited where fulfilling it would adversely affect another person’s privacy, compromise security, interfere with fraud prevention, disclose confidential information or conflict with a legal recordkeeping requirement. If this occurs, we will aim to explain the relevant reason in general terms.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The updated version will apply from the date it is made available on the website unless a different effective date is shown. Players should review this page occasionally, particularly before continuing to use the website after a material change.

By using the website, you acknowledge that you have had an opportunity to read this Privacy Policy. Where consent is required for a particular use of information, you will be given an appropriate choice. If you have questions about privacy, data access, correction, deletion or marketing preferences, contact support@faircrowncasino.wtf.