Betting Rules

These Betting Rules explain the general conditions that apply when using betting products on Fair Crown Casino. They should be read together with the applicable account terms, privacy information, responsible gambling guidance and any event-specific rules shown on the website. By placing a bet, you confirm that you understand and accept the rules that apply to that bet.

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1. General betting conditions

These rules apply to bets placed through Fair Crown Casino using an approved account. Additional rules may apply to particular sports, competitions, markets, games or promotional offers. The rules displayed on the relevant betting page form part of the conditions for that product. If a product has special conditions, those conditions may explain how selections are offered, how a result is determined, or how unusual circumstances are handled.

Table of contents

1. General betting conditions 2. Placing and accepting bets 3. Results, settlement and event changes 4. Account integrity, payments and prohibited conduct 5. Responsible betting and queries

You must be legally permitted to use online betting services in the place where you are located. Players in Australia should comply with all applicable Australian laws and any rules that apply in their state or territory. You are responsible for ensuring that online wagering is lawful for you before opening an account or placing a bet. Fair Crown Casino may restrict access where required by law, regulation, a compliance obligation or the operating requirements of the service.

Only one person may use an account. Account information must be accurate, current and complete. You must not allow another person to access your account, place bets for you or use your payment method without authorisation. You are responsible for keeping your login details secure and should notify the operator promptly if you believe that your account has been accessed without permission.

Bets must be placed through the approved betting interface and in accordance with the instructions shown there.
A bet is not confirmed merely because a selection has been viewed or added to a bet slip.
You should check the selections, stake, odds, market, bet type and potential return before confirming a bet.
The operator may apply account, product or transaction controls where permitted by applicable rules.
A bet may be refused, restricted or suspended before acceptance for operational, technical, legal, integrity or risk-management reasons.

2. Placing and accepting bets

A bet is generally treated as placed only when the system confirms acceptance and records the transaction. A message, receipt or reference may be made available to help you check the transaction. You should review your account history or betting records and keep any confirmation information provided. If a bet does not appear to have been accepted, do not assume that it has been placed.

Before confirming a bet, check that you have selected the intended event, competitor, market and outcome. You should also check whether the bet is pre-event or live, whether the displayed odds are fixed or subject to change, and whether any minimum or maximum stake information is shown. Once accepted, a bet cannot normally be changed by the player unless the applicable product rules expressly allow a cancellation or other adjustment.

Odds and bet slips

Odds are displayed for information and may change before a bet is accepted. The odds applying to an accepted bet are those confirmed by the system, subject to correction under these rules and any product-specific terms. A bet slip may show an estimated return, but the final settlement is determined by the accepted stake, the applicable odds, the result and the rules for that market.

If a technical or obvious display error affects odds, selections, results or other betting information, the affected bet may be reviewed and corrected or declared void where permitted. An obvious error may include information that is clearly inconsistent with the market, event or circumstances. The operator will consider the information available when the bet was accepted and the rules applicable to the product.

Live betting

Live betting is subject to delays in receiving and processing event information. A market may be suspended while an important event is taking place or while information is being checked. A bet submitted during a suspension may not be accepted, or it may be assessed under the rules that apply to the relevant live market. You should consider the possibility that the displayed score, time or other information may not be completely up to date.

Multiple and combination bets

Where a bet combines several selections, each selection must be settled under the rules for its market. The effect of a void, cancelled or otherwise unresolved selection depends on the type of combination and the applicable product rules. A combination bet may therefore be treated differently from a single bet. The bet slip and relevant market information should be checked before confirmation.

3. Results, settlement and event changes

Bets are settled using the official result or other result source specified for the relevant market. The result may be based on the outcome at the end of the scheduled event, a particular stage of an event, or another clearly stated settlement point. A later change, appeal, review or disciplinary decision will only affect settlement where the applicable rules say that it should.

Different markets can have different settlement requirements. For example, a market may be determined by the winner, a final score, a finishing position, a statistical performance or whether a stated event occurs. The wording of the market is important. If a selection does not meet the stated requirements, it will not be treated as a winning selection even if the overall event has a different outcome.

If an event is abandoned, postponed, interrupted or rescheduled, settlement will follow the rules for that event or market.
If a competitor withdraws, does not start or is replaced, the applicable market rules will determine whether a bet stands or is void.
If a match or event format changes materially, the operator may suspend or review affected markets under the relevant rules.
Where a dead heat or tie affects a market, settlement may be adjusted in accordance with the published dead-heat or tie provisions.
If an outcome cannot be determined reliably, the affected bet may be void or settled in another way specified by the market rules.

A market may be corrected if it was settled using an inaccurate result or an error was identified after settlement. Corrections are made in accordance with the applicable rules and available official information. You should not rely solely on an early result shown on a third-party website or social media source.

Void bets and refunds

When a bet is declared void, the stake is normally returned or treated as specified by the relevant product rules. A void selection in a multiple bet may have a different effect from a void single bet. Refunds, adjustments and account credits are processed according to the applicable rules and the status of the transaction. The operator may investigate a transaction before making an adjustment where there is a result, technical or integrity issue.

4. Account integrity, payments and prohibited conduct

Fair Crown Casino may carry out identity, age, payment and account checks before or after a bet is accepted. You may be asked to provide information or documents needed to meet legal, security, anti-fraud or responsible gambling requirements. An account or transaction may be restricted while a check is being completed. You must not provide false information, use another person’s identity or attempt to avoid an account restriction.

Payments must use a method that you are authorised to use. You must not use a payment instrument belonging to another person without the required permission. Transactions may be delayed, rejected, reversed or reviewed where there is a security, compliance, payment-processing or fraud concern. Any balance or return is subject to the applicable account and payment terms.

Conduct that is not permitted

Using automated tools, bots, scripts or methods intended to interfere with the betting service.
Attempting to exploit a software fault, pricing error, settlement error or technical weakness.
Colluding with another person or manipulating an event, market or account outcome.
Opening or using accounts in another person’s name or creating accounts to avoid a restriction.
Providing misleading information or using a payment method without proper authority.
Using the service for unlawful activity, money laundering, fraud or any activity that may compromise betting integrity.

Where prohibited conduct, a security concern or a breach of the applicable terms is suspected, access may be suspended while the matter is reviewed. Bets may be held, voided or otherwise handled in accordance with applicable law and the relevant terms. Any action taken will depend on the circumstances, the available information and the operator’s legal and compliance obligations.

You should not attempt to place bets while an account restriction, verification process or technical interruption is in progress. If you believe a transaction has been recorded incorrectly, avoid repeatedly submitting the same bet and first check your betting history. Repeated submissions may result in more than one accepted transaction if the service becomes available without a clear confirmation.

5. Responsible betting and queries

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not wager more than you can afford to lose. Avoid betting when you are upset, under the influence of alcohol or drugs, or trying to solve financial problems. Take regular breaks and keep track of your deposits, stakes and results.

Decide how much time and money you are comfortable spending before betting.
Do not chase losses or increase stakes to try to change a result.
Use available account-management, deposit or play controls where offered.
Ask for help if betting is affecting your finances, relationships, work or wellbeing.
Consider taking a break or requesting a restriction if you are finding it difficult to control your betting.

If you have a question about a bet, review the bet record, market wording and applicable product rules first. Keep the relevant bet reference and explain the issue clearly when raising a query through the available support channel. Queries may be reviewed using account records, transaction information, market data and official results. These Betting Rules do not limit any rights or protections you may have under applicable Australian consumer or gambling laws.

The rules may be updated from time to time to reflect changes to the service, products, technology or legal requirements. The version applying to a bet is generally the version made available when that bet was accepted, unless a later change is required by law or relates to a correction or integrity matter. You should review the current rules before placing a bet.