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Cookies Policy
This Cookies Policy explains how Fair Crown Casino may use cookies and similar technologies when you visit or use its website and online gambling services. It also explains the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
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About cookies
Cookies are small text files that a website places on your computer, mobile phone, tablet or other device. They allow a website to recognise a device and remember certain information about a visit. Similar technologies, such as pixels, tags, software development kits and local storage, can perform comparable functions. In this policy, we use the word cookies to refer to cookies and similar technologies unless we say otherwise.
Table of contents
Fair Crown Casino may use cookies when you browse our website, create or access an account, use account features, participate in online activities or interact with communications from us. Some cookies are placed by us, while others may be placed by service providers that help us operate, secure, measure or improve our services.
Cookies do not normally contain information such as your full name or password. However, information linked to a cookie may be combined with account, device or usage information and may then be personal information under applicable Australian privacy laws. We handle information collected through cookies in accordance with our Privacy Policy and applicable legal obligations.
Why we use cookies
- To make the website work and provide requested features.
- To help maintain account sessions and remember selected settings.
- To support security, fraud prevention, system monitoring and the protection of our website and users.
- To understand how visitors use our website and identify technical problems.
- To remember preferences, such as language, region or consent choices where available.
- To improve website content, navigation, performance and customer experience.
- To measure the effectiveness of communications or advertising where this is permitted.
- To support responsible and compliant operation of our online gambling services.
Types of cookies we may use
Strictly necessary cookies
These cookies are needed for core website functions. They may help with logging in, account security, page navigation, load balancing, fraud detection, session management and the delivery of features you have requested. Without these cookies, parts of the website may not operate correctly. Because they are necessary for the operation or security of the service, they may not be available for complete opt-out through the website preference tool.
Functionality and preference cookies
These cookies remember choices you make so that the website can provide a more convenient experience. For example, they may remember display settings, language preferences, selected regions, or whether you have seen a notice. If you remove or reject these cookies, you may need to enter preferences again and some features may be less personalised.
Analytics and performance cookies
Analytics cookies help us understand general patterns of website use, such as which pages are visited, how visitors move through the website and whether pages or functions are working as intended. The information may be aggregated or used in a form designed to reduce direct identification. These cookies help us improve performance and find errors, but they do not necessarily identify you by name.
Advertising and marketing cookies
Where permitted and used, advertising or marketing cookies may help measure campaigns, limit repeated advertisements or show content that is more relevant to your interests. They may be set by us or by advertising and technology partners. We will use these technologies in accordance with applicable consent requirements and our Privacy Policy. Marketing preferences do not change the terms of any account, promotion or gambling service.
Third-party cookies
Some features may be supported by third-party providers, such as security, analytics, payment, identity, communications or advertising providers. Those providers may use their own cookies or similar technologies. Their collection and use of information may be governed by their own privacy policies. We take reasonable steps to select service providers that are appropriate for the relevant function, but you should review third-party information where it is made available.
Your cookie choices
When a consent banner, preference centre or similar tool is available, you can use it to accept or decline categories of cookies that are not strictly necessary. Your choices may be stored in a cookie so that the preference is remembered. If you clear your browser data, change devices or use a different browser, you may be asked to make your choices again.
You can also control cookies through the settings in your browser or device. Most browsers allow you to view, delete, block or restrict cookies, and some allow you to receive a warning before a cookie is stored. Instructions differ between browsers and devices, so consult the relevant help or support information for the product you use.
- Accepting cookies may provide the full functionality and most convenient experience.
- Blocking all cookies may prevent account, security or other essential features from working.
- Deleting cookies may remove saved preferences and sign you out of services.
- Opting out of marketing cookies may reduce interest-based advertising, but you may still receive general advertising or service messages.
- Cookie controls may apply only to the browser or device where they are made.
Some online advertising organisations and technology providers offer their own tools for managing interest-based advertising. These tools may not control every cookie used on our website and may not prevent all forms of online measurement. We cannot guarantee that every browser setting or third-party opt-out tool will operate in the same way at all times.
If you use our website from a shared device, consider signing out of your account and clearing browsing data when you finish. This can help prevent other people using the device from accessing saved sessions or viewing your activity. You should never share your account password or allow another person to use your gambling account.
Information, retention and security
The information collected through cookies may include an internet protocol address, browser type, device information, operating system, approximate location, pages visited, referral information, interaction times, consent choices and technical event data. The exact information depends on the cookie or technology and how you use the website. We seek to collect and use information for lawful, relevant and reasonably necessary purposes.
Cookies may be session cookies or persistent cookies. Session cookies normally expire when you close your browser. Persistent cookies remain for a period set by the relevant website or provider, or until you delete them. The length of time information is retained depends on the purpose for which it was collected, technical requirements, legal obligations, security needs and our records management practices. We do not promise that every cookie will have the same expiry period.
We use reasonable administrative, technical and organisational measures to protect information from misuse, interference, loss and unauthorised access or disclosure. No website, device or online transmission is completely secure. You are responsible for keeping your devices, browser and account credentials secure and for promptly reporting any suspected unauthorised activity through the support channels made available on the website.
Information collected through cookies may be processed by service providers supporting the website. Depending on the provider and the nature of the service, information may be handled in Australia or another country. Where applicable, we take steps intended to ensure that information is handled consistently with our privacy obligations and the arrangements described in our Privacy Policy.
Children and age-restricted services
Our online gambling services are intended for people who are legally permitted to use them. We do not knowingly seek to collect information from children through gambling account services. If you believe that a child has provided information or used a service improperly, please notify us through the contact method available on the website so that the matter can be reviewed.
Changes and further information
We may update this Cookies Policy from time to time to reflect changes to our website, technologies, service providers, legal requirements or privacy practices. The updated version will be published on this page with a revised date where appropriate. Your continued use of the website after an update may indicate that you have read the revised policy, but where consent is required we will request it in the manner required by law.
This policy is general information about cookies used in connection with Fair Crown Casino. It does not describe every cookie or technology that may be used at every time, and technologies may change as website features develop. The cookie preference tool, where available, may provide more current information about the categories in use.
For information about how we collect, use, disclose, access, correct or otherwise handle personal information, please read our Privacy Policy. If you have a question about this Cookies Policy or wish to raise a privacy concern, use the support or contact options published on the Fair Crown Casino website. We will review requests in line with applicable laws and our internal procedures.
By continuing to use the website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to any choices or consent controls available to you.
